Privacy policy

Last Updated: March 5, 2026

At Flufftruf, we are committed to protecting your privacy and maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website.

1. Information We Collect

We collect information to provide you with a secure, efficient, and personalized shopping experience.

Information You Provide

When you:

  • Place an order
  • Create an account
  • Subscribe to our email communications
  • Contact customer support

We may collect personal information such as:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment-related information (processed securely by third-party providers)

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Device type, browser type, and operating system
  • Interaction data through cookies and similar technologies (see Section 5)

2. How We Use Your Information

We use the collected information for the following purposes:

Order Fulfillment
To process payments, ship orders, and send confirmations and tracking updates.

Customer Experience
To improve our website, services, and product offerings.

Communication
To respond to inquiries or, if you opt in, to send promotional updates.

Security & Fraud Prevention
To protect against unauthorized access, fraud, and misuse.

3. Data Protection & Security

We take appropriate technical and organizational measures to safeguard your personal information.

Encryption
Sensitive payment data is transmitted using Secure Socket Layer (SSL) technology.

Access Control
Personal data is stored on secure systems accessible only to authorized personnel.

No Card Storage
Flufftruf does not store credit or debit card details after transactions are completed.

4. Third-Party Disclosure

Flufftruf does not sell, trade, or rent your personal information to third parties for their independent use.

We may share information with trusted service providers who assist us in operating our website, processing payments, fulfilling orders, or providing customer support — only to the extent necessary to perform these services.

Advertising & Analytics Partners

We may allow certain third-party partners to use cookies, pixels, or similar technologies to help deliver relevant advertising and analyze website performance.

Our partners may include:

Meta (Facebook / Instagram)
https://www.facebook.com/privacy/policy

Google
https://policies.google.com/privacy

AppLovin (Axon)
https://legal.applovin.com/privacy

Any information collected by these partners is governed by their respective privacy policies. You may opt out of targeted advertising through their platforms or browser settings.

5. Cookies Policy

Yes, we use cookies.

Cookies are small data files stored on your device that help us recognize your browser and remember certain preferences.

We use cookies for:

Strictly Necessary Cookies
Required for essential website functions such as cart and checkout.

Analytics & Performance Cookies
To understand site usage and improve performance.

Marketing Cookies
To deliver relevant advertisements via trusted partners.

For more details about cookies used by Shopify, please visit:
https://www.shopify.com/legal/cookies

You may disable cookies through your browser settings; however, some site features may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy practices. Flufftruf is not responsible for the content or privacy policies of third-party websites.

7. California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

  • Users may visit our site anonymously
  • This Privacy Policy is accessible via a clearly visible link on our website
  • Any updates to this policy will be posted on this page
  • Users may update or correct their personal information by contacting us

Do Not Track Signals

We honor Do Not Track (DNT) browser signals and do not engage in tracking or targeted advertising when DNT is enabled.

8. Children’s Privacy (COPPA)

Flufftruf does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided us with personal information, please contact us immediately and we will promptly remove such data from our records.

9. Fair Information Practices & Data Breach Response

In the unlikely event of a data breach, we will:

  • Notify affected users via email within 7 business days
  • Post a notice on our website within 7 business days

10. CAN-SPAM Act Compliance

We collect email addresses to process orders and provide essential order-related updates. Promotional emails are sent only if you opt in.

In compliance with the CAN-SPAM Act:

  • We do not use false or misleading subject lines
  • Promotional messages are clearly identified
  • You may unsubscribe at any time via the link in our emails
  • All opt-out requests are honored promptly

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Brand Name:
Flufftruf

Legal Entity:
4A MSO LLC

Email:
support@flufftruf.com

Customer Support Phone:
+1 (507) 431-6795

Business Address:
438 CAMINO DEL RIO S 106
SAN DIEGO, CA 92108
United States